Privacy Policy

At M&S Pro Cleaning Services, we respect your privacy. This policy explains how we collect, use, and protect your information in accordance with California Consumer Privacy Act (CCPA/CPRA) and applicable U.S. law.

1. What We Collect

When you use our site, we may collect:

Name, email, phone number (via contact forms)
IP address, browser/device info (via cookies and analytics)
Booking and payment details (securely processed)

2. How We Use Your Information

We use your data to:

Respond to contact form submissions
Process online booking requests
Improve website performance and marketing analytics
Comply with legal obligations

3. Your California Privacy Rights (CCPA/CPRA)

If you reside in California, you have the right to:

Know what personal data we collect
Request access to, correction of, or deletion of your data
Opt out of the sale or sharing of personal data (note: we do not sell your data)
Appoint an authorized agent to make requests on your behalf

To exercise any of these rights, email: contact@msprocleaning.com

4. Data Retention & Security

We retain your data only as long as necessary for its intended purpose. We use SSL encryption and secure servers to protect your data.

5. Cookies

We use cookies for:

Site performance (e.g., remembering user sessions)
Analytics (Google Analytics)
Optional retargeting ads

You can manage cookie preferences via your browser settings.